Careers

FULL-TIME F&I SALES SUPPORT COORDINATOR - METRO TRUCK GROUP, MILTON LOCATION.

The Metro Truck Group is a full-service centre for all heavy truck and trailer needs. As our trusted brand continues to evolve, we are currently looking for an F&I Support Coordinator to join our team at our busy Full Service Elite Dealership residing in Milton, ON.

The F&I Support Coordinator is a central role within the company as they are responsible for coordinating transactions between the Sales, F&I, and Audit departments for direct lender channels.  Responsible for ensuring the accurate documentation, audit and follow up of financial information, both before and after a lease agreement is signed.

At the Metro Truck Group, we strive to exceed our customers’ requirements and expectations in every possible way. As our Milton location grows, our team members have the opportunity to move forward in a company that provides the tools to succeed and enhance your current skillset. Therefore, we are looking for likeminded, motivated and organized individual who have a strong customer focus and prides themselves on a job well done to join our team!

What We Have to Offer:

• Competitive wage determined by experience - discussed during the recruitment process
• Newly renovated, modern facility with an energetic workplace culture
• Fast paced environment, with room for advancement
• Company provided benefits package
• Company provided Employee Assistance Program
• Company matching RRSP/DPSP Program

Main Duties Include (but are not limited to):

• Greet and welcome customers in a professional and welcoming manner
• Receive loan applications and prepare quotes for Vendors and/or Lessees
• Confirm all necessary information is received to process loan/lease applications
• Check details of the request with the F&I Manager, and correctly enter transaction details into the application system(s)
• Submit application to Credit Dept. of lenders
• Contact customers to confirm details of their contract, and review transaction pricing using the tools provided
• Send out legal documents to Vendor and/or Lessee.
• Follow up for the return of documents, as required
• Reviews all transaction documentation to ensure it is properly executed and in compliance with credit authorization and pricing guidelines
• Prepare Lease packages for lender audit
• Ensure compliance with all provincial and federal regulations and internal company policies, including but not limited to Reducing the Risk (Anti-Money Laundering), Know Your Customer, and Information Security & Privacy
• Updates and distributes indirect lease program pricing information, as applicable, at the direction of the Managing Director, and maintains a database of indirect contacts
• Promptly respond to customer inquiries in regards to their lease
• Maintain high level attention to detail in completing all appropriate paperwork
• Prioritizes tasks for the workday and re-evaluate priorities as new tasks are required
• Answer the telephone, direct the calls, and/or take and forward messages as necessary
• Supportively work alongside department colleagues, and Metro Truck Sales Representatives
• Adhere to all company policies and procedures as set out by the Metro Truck Group of companies
• General house-keeping duties as required
• All other duties as assigned

Qualifications:

• University or College degree
• 2+ years of administration experience, preferably in financial services
• Fluent in English, Bilingual in Punjabi and/or Hindi
• Excellent computer proficiency (Outlook, Excel, Word, PowerPoint)
• Defined analytical skills, with an aptitude for mathematics including financial calculations
• Strong customer service mindset and uphold an overall professional demeanor
• Must be able to work well in a team environment and/or independently
• Strong communication, organization and time management skills; ability to interact effectively with customers and all levels of staff
• Ability to meet tight deadlines and effectively manage time
• Outstanding work ethic with a willingness to learn
• Required to have reliable transportation to and from work

We recognize our continued success depends on the contributions of all our employees, which is why when you join our team, you will be joining a culture based on a commitment to quality, integrity and teamwork. The ideal candidate for this role would demonstrate high levels of initiative, maintain adaptability, and collaborate with others in a respectful manner.

HOW TO APPLY:

• Please apply using Indeed or Company Website, submit a current resume with up to date contact information
• Only those who are selected for an interview will be contacted - no phone calls please *

Location:

• 8050 Lawson Road, Milton ON
• 475 Seaman Street, Stoney Creek ON (occasionally)

Website:

• www.mtg.ca

The Metro Truck Group is an equal opportunity employer and is committed to fostering an inclusive and accessible environment providing accommodation in accordance with all relevant legislation. We are dedicated to building a workforce that reflects diversity and provides accommodation during all parts of the hiring process. Should you require accommodation, please contact our office and we will work with you to meet your needs.